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March 8, 2022
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March 3, 2022
Initial Ingroup Setup
An ingroup is an essential setup for your incoming calls. Just like Vicidial’s campaign settings the ingroup handles the incoming call settings.
March 1, 2021
Adding DID Route
How to add a DID and Routing Setup in Vicidial phone system.
March 1, 2021
How to do Quick Call Transfers
How to transfer a call from the eDialer’s agent interface.
March 1, 2021
Ingroup Setup
This is the 2nd part tutorial in setting up incoming calls. An ingroup is an essential setup for your incoming calls.
March 1, 2021
Adding DID & Route
How to add a DID and Routing Setup in eDialer phone system.
March 1, 2021
How to Setup Ingroup Welcome Message
how to set up a welcome message in the eDialer phone system. This tutorial will be for the initial message that plays on an incoming IVR setup.
March 1, 2021
How to Setup Hold Music
How to set up hold music in eDialer phone system. The hold music can be applicable for outbound campaign’s hold option, and in-group’s hold music.
March 1, 2021
DID to Ingroup
How to route a DID or phone number to your ingroup.
March 1, 2021