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Check out our training videos and learn about Vicidial basics, inbound campaign setup, outbound campaign setup, call monitoring, reporting, and more. Please do not hesitate to contact us if you have any further questions, or need assistance in training. This will show you the step-by-step tutorial on how to Create Phone Extensions I’m using our demo server that you can visit at: Register a Phone extension first from the eDialer Administration page. Login to eDialer Administration: Go to Admin>Phones Click Add a New Phone Then, add the following details:
  • Phone Extension
  • Dial Plan
  • Voicemail Box
  • Agent Screen login
  • Login Password
  • Registration Password
Click SUBMIT Since our eDialer has a new Webphone feature, here are the steps on how to activate your webphone: Go to the Phone Extension you want to have the webphone feature. Look for the field that says “Webphone” Choose Y and Submit