Explore the full features of our eDialer Features platform.
eTollFree’s dialers are fast, easy to use, and equipped with the best of technology. eTollFree’s dialers
No need to download and maintain cumbersome software programs. eTollFree runs in the cloud so it’s always updated, supported, eTollFree’s eDialer Features and ready to go. Check stats on your phone.
eTollFree’s eDialer Features monitor agent performance in real time with Live Agent Monitoring. Access call recordings on demand, listen-in on calls, whisper to an agent, or take over a live call.
eDialer Features detailed call logs provide visual and numerical data easily accessible within the dashboard. Track call times and review information gathered during calls.
eDialer Features take control of your data. Manage list recycling and set redialing rules to determine which contacts to call and when. Scrub Lists for mobile and Federal Do Not Call numbers.
eTollFree puts you in control of your call center operations. eDialer Features Switch between dialing modes, listen-in on calls, preview dialing, and manage agents all from one dashboard.
eDialer Features quickly add agents so you can meet demand. Cloud based software is ready to scale with your business allowing rapid on-boarding of call agents. All they need is a login.
Handle 30x More Calls
Crystal Clear Call Quality
In today’s competitive environment you need to find ways to do more with less and in less time. eTollFree’s Virtual Call eDialer Features Center Platform provides your agents with the best technology at their fingertips.
Move your team through large call lists with ease. However our predictive dialer uses advanced algorithms to throttle call delivery, finding the most efficient speed for your telemarketers. The system has the capability of 30-channels per line to ensure zero agent downtime. Let artificial intelligence work for you so you can focus on running your business.
When it’s time to focus on particular leads and target them with intent, our preview dialer provides lead information in a popup, giving agents the data they need to succeed. eDialer Features agents click to call leads and the dialer only calls the selected lead. This option provides manual control of the dialing platform so agents can execute targeted campaigns.
To go through large lists and maximize the call volume of each team member. 30-channels are available per agent to connect them to a live call every time. eDialer Features shuts off during calls to avoid missed opportunities. Select your speed and the dialer pushes out on those channels, so you have full control of call volume.