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Simplify your Contact Center
eTollFree provides everything you need to get your contact center running quickly and reliably. Our software, phone service, VoIP hardware, and local or toll-free numbers give you the tools you need for success.
CLOUD CONTACT CENTER SOLUTIONS
What Is a Cloud Contact Center?
A cloud contact center is the combination of telephone service and software applications. These apps manage and track interactions like calls, online or mobile chat, social media, and emails. eTollFree’s software service uses a shared network through the internet to give companies as many capabilities as possible with contact center solutions and applications. There is no need to design, manage, and maintain your contact center system yourself; eTollFree does it for you!
e-Dialer: The Complete Contact Center
We provide VoIP phones, phone lines, and applications for recording, reporting, and anything else your call center needs. We also provide software for agents, admins, and supervisors to work as efficiently as possible. Our multichannel routing system allows you to engage with your customers through chat, social media, and email, in addition to the phone.
The ability to seamlessly transition from outbound to inbound calling—and vice versa—is essential to keeping your agents’ efficiency high. We can also supply virtual local numbers and toll-free 800 numbers to improve your call metrics.
How Do I Get Started?
All you need to get started is an internet connection, a computer, and a headset—you don’t even need a phone! Once an agent or supervisor is in the system, they can log in from virtually anywhere. Contact our sales team for more details.
If you want to be sure that e-Dialer is right for your business, set up a free trial with one of our representatives. We understand that time is valuable. Once you are satisfied that e-Dialer is right for you, our team of developers will make sure your system is up and running quickly, so you can grow your business right away.
eTollFree is focused on the development of our customers. We start by assigning an individual account manager to a client, so there is a direct contact for support. Then, a one on one consultation will allow our team of developers to customize the system to fit your individual needs and get the system up and running quickly.
LEARN HOW TO START A CALL CENTER WITH ETOLLFREE
Datasheet: The Technical Specs of the e-Dialer System
eTollFree handles our customers calls every day with the combination of state-of-the-art servers, redundant data centers, traffic monitoring, and standard-exceeding security measures. Our end-result is a secure and scalable cloud solution system that can serve the needs of any business, ranging from a small office to the largest contact center.